How soon after I signup will my services begin?
You have a guaranteed start-up within the first 24 hours!
Why must I have a monthly subscription?
In order to ensure that resources are available each and every time our clients have the need, we maintain a minimum staffing level that supports the service we agree to. In order to keep our prices competitive, we need subscriptions to manage those resources efficiently.
What payment methods are accepted?
Currently we accept Visa, MasterCard, PayPal and wire transfer.
Do I have to sign a long term contract?
No. There are no long term contracts or commitments on your part. You simply pay month-to-month.
BPO (Business Process Outsourcing) is just that, the outsourcing of a process from within your business. Our global network of professionals allows you to take advantage of lower labor costs all over the world. Our support is 100% Information Technology based, therefore eliminating the need for any direct relation between you(First Party) and us(Third Party), and maximizing the ability to service an account from anywhere.
In recent years the idea of outsourcing business has not been very popular, but as more processes within the average business become technology based, the service we offer has become key in streamlining a business to still produce expected bottom line figures while experiencing todays' economy. Services requested through BPO have grown exponentially and now encompass services ranging from customer service support to accounting and payroll services.
Now it is normal for companies to outsource financial and administrative (F&A) processes, human resources (HR) functions, call center and customer service activities, accounting and payroll.
Large organizations like HP, Microsoft, Dell, Verizon and Bell Canada outsource operations to different parts of the world depending on localized specialties which produces a competitive advantage. You outsource your appointment process, CRM update, Calling, Website building or maintaining, selling your product, producing your product etc. All of which you can accomplish with our team.
1) VPO (Voice process outsourcing): Customer care, Appointment setting, outbound calling, telemarketing etc. (Anything related to the Voice calls)
2) KPO (Knowledge process outsourcing): Blogging, Website building, Marketing strategy, SEO, Decision making process, creating software for a company etc. (Anything related to the brain storming)
3) BTO (Business transformation outsourcing): High tech support for production, technological support, creating an automated system for the company etc. (Anything related to make the business more leaner, dynamic, agile and flexible operation)
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