Live Customer Support

AtoZTasks offer 24/7real-time customer support and visitor communication directly on your member's site. With Live Support, members can truly provide human interaction to visitors by allowing them to close a sale, provide web-based live chat or simply answer any questions customers may have. Live Support also features an automated payment membership system so that members can pay for your live support service using PayPal or 2Checkout payment gateway.

We provide a cost-effective live customer support solution for small to medium size online sellers. To enable live support on your website, after signing up you will be able to find a short and simple HTML markup code that you will have to add to your website wherever you wish the live customer support icon to appear. The icon will dynamically toggle your live support online status between "Online" and "Offline".

Our Live Customer Support Functions included as below

Answering customer questions about the product

Technical support to navigate and use the web site including login and password reset

Pricing and billing/credit card transactions

Engage customer to close sales

Provides true online live support to visitors or use it as a real time marketing software

Allow visitors to initiate a new web chat session from a webpage

Visitors can leave a message if there is no live support available

As soon as one of the parties leaves the live chat the other party is notified

Sound notification of live support requests

E-mail notification of live support requests

Auto save transcripts

Capture visitor data which includes browser info, IP, referral URL, time of visit and host

Live Support can display support status either in image or text form in the website

New! Members can now track visitors as they visit the site and initiate a new chat with them.
With a click of a mouse, members can open a chat window on visitor's computer and provide support or close a sale!

New! Predefined survey allows members to push a survey form to visitors and they can gather important feedback,
comments and critical survey data from visitors

Our Live Customer Support Plan & Price

	Bronze Plan Live Chat App + Agent 8 hours per day, 5 days per week - USD $495		Silver Plan Live Chat App + Agent 16 hours per day, 5 days per week - USD $895

	Gold Plan Live Chat App + Agent 24 hours per day, 5 days per week - USD $995		Platinum Plan Live Chat App + Agent 24 hours per day, 7 days per week - USD 1395